Job Description
Training and Development Manager – Hertfordshire (Remote)
Overview:
Are you a seasoned Training and Development Specialist with a passion for empowering teams and driving performance excellence?
Join our client’s dynamic team as a Mortgage Training & Development Specialist. In this role, you will lead the development and delivery of comprehensive training programs for mortgage advisers, support staff, as well as the self-employed mortgage advisors scattered throughout the London area, ensuring alignment with business objectives and regulatory requirements.
Key Responsibilities:
- Training Program Development: Develop training programs covering mortgage products, lending regulations, sales techniques, customer service, and software systems usage.
- Training Material Creation: Develop engaging training materials including presentations, manuals, guides, videos, and online modules to support the training programs.
- Delivery of Training: Conduct interactive training sessions for mortgage advisers through various delivery methods such as classroom-style sessions, webinars, and workshops.
- Onboarding Support: Facilitate the onboarding process for new mortgage advisers, self-employed mortgage advisors, and support team members, providing comprehensive training and resources.
- Continuing Education: Develop and deliver ongoing training programs to enhance the knowledge and skills of existing mortgage advisers, keeping them updated on industry trends and regulatory changes.
- Performance Evaluation: Assess the effectiveness of training programs through participant feedback, performance metrics, and observation, making necessary adjustments to improve outcomes.
- Compliance Oversight: Ensure all training materials and programs comply with industry regulations and company policies, maintaining accuracy and consistency.
- Collaboration: Work closely with cross-functional teams to align training initiatives with business goals and objectives.
- Documentation and Reporting: Maintain accurate records of training activities, attendance, and performance evaluations. Generate reports to track progress and outcomes.
Qualifications:
- Proven experience in developing and delivering training programs, preferably in the mortgage or financial services industry.
- Strong understanding of mortgage products, lending regulations, and industry best practices.
- Excellent presentation and communication skills, with the ability to convey complex information clearly and concisely.
- Ability to work independently and collaboratively in a fast-paced environment. Strong organizational skills with attention to detail.
- This role would suit an experienced mortgage advisor or mortgage broker looking to progress to a training and development role.
Essential Qualifications:
- Certificate in Mortgage Advice and Practice (CeMAP)
- Experience with e-learning authoring tools and multimedia software.
- Knowledge of mortgage-specific software applications.
Working Conditions:
This role primarily operates on a remote basis; however, you will be required to visit the head office in Hertfordshire a couple of times a month.
Remuneration:
£30,000 – £40,000 based on experience and qualifications, plus pension, life assurance and a performance related bonus.
Join our client and make a significant impact on the growth and success of their business. Apply now to embark on a rewarding career journey as a Training and Development Specialist!
📞 Contact:
Bryn McMillan
Managing Director
📧 bm@bdmrecruitment.co.uk
📞 0203 834 9786
🔗 Register Here: https://www.brynmcmillanconsulting.co.uk/alphabatic-listing/register/