Job Description
Mortgage Administrator / Mortgage Paraplanner – Hailsham
Location: Hailsham, East Sussex
Salary: Up to £35,000 basic + Pension + Life Assurance + Bonus (OTE £37,000)
Reference: S56879MPBMC
Recruiter: Cameron James Professional Recruitment – Mortgage & Financial Services Specialists
Be a Mortgage Powerhouse in Hailsham!
Cameron James Professional Recruitment is delighted to be representing a highly respected independent Financial Advisory and Mortgage Brokerage based in Hailsham, now seeking an experienced Mortgage Administrator or Mortgage Paraplanner to join their professional and supportive team.
This is a fantastic opportunity for an experienced Mortgage Administrator who thrives in a fast-paced, client-focused environment and wants to work alongside a senior mortgage advisor and business owner within an established, successful Hailsham-based firm.
If you’re passionate about accuracy, compliance, and helping clients achieve their homeownership dreams — this role is tailor-made for you.
The Opportunity
As a Mortgage Administrator, you’ll play a key role in managing the full mortgage process from application to completion. You’ll work closely with senior advisers, liaise with clients, lenders, solicitors, and insurers, and ensure every case runs smoothly and compliantly.
This position offers strong long-term career potential within an established, award-winning company, providing genuine stability and professional growth.
Key Responsibilities
- Mortgage Case Management: Process and manage all mortgage and protection applications from submission to completion. Liaise with clients, lenders, and solicitors to ensure cases progress efficiently.
- Compliance & Documentation: Maintain accurate files and records, ensuring all cases meet FCA, COBS, and firm compliance standards.
- Adviser Support: Prepare illustrations, suitability reports, fact finds, and client documentation for meetings.
- Client Liaison: Act as the main point of contact for clients throughout the process — delivering excellent customer service.
- Research & Sourcing: Assist advisers in analysing fact finds, sourcing suitable lenders, and comparing mortgage products.
- Data Management: Update and maintain CRM/back-office systems such as Intelliflo, Xplan, or similar.
- General Administration: Handle correspondence, manage diaries, and provide wider team support as required.
About You
- Proven experience as a Mortgage Administrator, Mortgage Paraplanner, or similar role.
- Excellent knowledge of the mortgage and protection market and understanding of regulatory requirements.
- Confident communicator — able to build strong relationships with clients, lenders, and solicitors across Hailsham and surrounding areas.
- Strong organisational and time-management skills; able to manage multiple cases simultaneously.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM/back-office systems.
- Full CeMAP qualification is essential.
- Must live within a commutable distance of Hailsham.
What We’re Looking For
The ideal Mortgage Administrator will demonstrate:
- Proven Experience: Background in mortgage administration, paraplanning, or sales support within an IFA or brokerage.
- Industry Knowledge: Familiarity with lender criteria, mortgage software, and protection providers.
- Organisational Excellence: Strong attention to detail with the ability to manage complex cases and deadlines.
- Professionalism: Clear, confident communication both written and verbal.
- Teamwork: A positive, proactive attitude with a commitment to supporting advisers and clients alike.
Benefits
- Competitive salary up to £35,000 + Pension + Life Assurance + Bonus (OTE £37,000)
- Monday to Friday (no weekends) – excellent work-life balance
- Supportive, friendly team environment
- Long-standing, respected independent financial firm
- Career progression opportunities within an expanding business
Why Apply?
If you are an experienced Mortgage Administrator or Mortgage Paraplanner based near Hailsham, this is a rare chance to join a professional, highly regarded firm where your expertise will be valued and rewarded. You’ll enjoy a stable, full-time position in a business that has been successfully serving clients for over 20 years.
📞 To Apply
Please contact:
Bryn McMillan
Financial Services Recruitment Director
Cameron James Professional Recruitment
📧 Bryn.McMillan@Cameron-James.co.uk | ☎️ 0203 633 273